Refund policy
💕 THE BONNET BAR — RETURN & REFUND POLICY
Returns & Exchanges
Due to the personal nature of our products, all bonnets are final sale for hygiene reasons. We do not accept returns or exchanges once an order has been delivered.
However, your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can make it right.
⸻
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please email us at [your email] within 48 hours of delivery with:
• Your order number
• A clear photo of the issue
Once reviewed, we will offer:
• A replacement, or
• A refund (at our discretion)
⸻
Refunds
Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.
⸻
Shipping Costs
Shipping costs are non-refundable, unless the return is due to an error on our part.
⸻
Final Sale Items
All sale, discounted, or promotional items are final sale and not eligible for refunds or exchanges.
⸻
Contact Us
If you have any questions about your order, please contact us at:
📧 support@thebonnetbar.com
Geva 💕:
💕 THE BONNET BAR — RETURN & REFUND POLICY
Returns & Exchanges
Due to the personal nature of our products, all bonnets are final sale for hygiene reasons. We do not accept returns or exchanges once an order has been delivered.
However, your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can make it right.
⸻
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please email us at [your email] within 48 hours of delivery with:
• Your order number
• A clear photo of the issue
Once reviewed, we will offer:
• A replacement, or
• A refund (at our discretion)
⸻
Refunds
Approved refunds will be processed back to the original payment method within 5–10 business days, depending on your bank or payment provider.
⸻
Shipping Costs
Shipping costs are non-refundable, unless the return is due to an error on our part.
⸻
Final Sale Items
All sale, discounted, or promotional items are final sale and not eligible for refunds or exchanges.
⸻
Contact Us
If you have any questions about your order, please contact us at:
📧 support@thebonnetbar.com